Five objections
case managers raise
before they submit.

Sober Stay bills each resident’s coverage through the actual Medi-Cal programs California clients are already enrolled in. There is no private-pay scholarship stacked on top of sticker rent. LA County residents step down from county-funded detox or outpatient through the Drug Medi-Cal Organized Delivery System (DMC-ODS); Medi-Cal–eligible residents leaving treatment, incarceration, or emergency shelter enroll in LA County Recovery Bridge Housing (RBH) the same week as move-in. Re-enrollment runs at every 60-day redetermination and is handled in-house.

Funding shifts as new benefits land. DHCS Transitional Rent — effective 1/1/2026 — covers residents exiting homelessness, institutional care, or a behavioral-health crisis, and Sober Stay is lining up properties on day one. If the resident is unsure where their coverage sits or whether it’s still active, that’s fine: the intake team verifies on the call and will run redetermination if needed.

Yes. Sober Stay flags MAT-compatible houses from the very first pre-screen and routes the resident there on the first call — no forced taper, no Suboxone curfew, no medication count at the door. The pre-screen asks whether the resident is on MAT specifically so the right house matches the first time.

The full set of MAT — methadone, buprenorphine (Suboxone), and vivitrol — keeps running at the house. Clinical plans stay with the referring treatment team; Sober Stay funds the bridge-housing side. The pre-screen surface this is built in to is the same partner form on /refer.

A partner referral lands in a separate inbox from public /intake leads, so the founder reads it on a 24-hour clock and replies within one business day. From the first call, the intake counselor follows a 4-hour callback window — the notification fires with the resident’s phone, region, and step-down origin, and the counselor calls the number you provided.

Coverage verification starts the moment the pre-screen lands (Medi-Cal / RBH enrollment, depending on the case) and routes the resident to the house matching their step-down origin, gender policy, and MAT stance. Most placements complete within ten days. Status flows back to the referring case manager at every transition — not just on move-in — with two milestones: "coverage confirmed" and "bed matched."

On move-in day the resident brings a photo ID, the active Medi-Cal or managed-care plan card (or the MCP ID verified on the call), and any current MAT prescription. Sober Stay does not require pay stubs, sober-living history letters, or up-front deposits. Move-in does require one of every MAT-flagged house to keep the protocol intact — so MAT residents are routed to MAT-compatible residences from the first call.

What stays out: substances of misuse, weapons, and open containers. Routine bag checks at the door are standard. Pre-set curfews and a structured weekly schedule are part of the residence model, and the referring case manager is looped in on whichever milestones they request. Pre-screen details on documentation and what to leave behind are on the public /faq under Q5 and Q6.

Partner referrals track through /refer/status. Save the private status code shown after submission and use it to see the latest milestone without entering an email address or resident details.

Beyond self-serve status, two phone-based callbacks fire automatically at every transition: a 4-hour intake counselor call once a pre-screen lands, the founder’s 24-hour reply on a partner referral, and milestone updates at "coverage confirmed" and "bed matched." If anything stalls, the founder inbox is open 24/7 and the reply envelope is the same address used across the rest of the partner area.